"Andrew and Robyn of H-Factor have been mentoring us for the past one and half years now, on various aspects of achieving our vision through business excellence.
Their mentorship has especially been around how Fortuna’s team members can eventually emerge as leaders who have a sense of ownership and share the organisation’s dream of becoming a top 100 accounting firm.
Comprehensive guidance on Growth Strategies through streamlining of Systems & Processes, improving Customer Experience, Financial Understanding and Team spirit have indeed helped strengthen our team dynamics and increase efficiency. What is worth mentioning is how members of our technical team are slowly transitioning into thought leaders and looking at the bigger picture rather than just doing their ‘job’.
We believe, our strategic capabilities blended with achievement of financial and non-financial goals will certainly help us achieve our target. H-Factor’s role in our journey has been that of a catalyst and change agents who are much loved and cherished by the team."